shipping-policy

Welcome to Deli2on Products. We are committed to delivering your orders safely and conveniently.

1. Shipping Locations
   We currently provide delivery services across India, subject to availability of courier services at the delivery location.
2. Order Processing
   Orders are normally processed within 1–3 business days after successful order confirmation and payment.
   Orders placed on Sundays or public holidays may be processed on the next working day.
3. Delivery Time
   Estimated delivery time is generally 3–7 business days after dispatch. Delivery time may vary depending on your location, courier availability, weather conditions and other circumstances beyond our control.
4. Shipping Charges
   Shipping charges, if applicable, will be displayed at checkout before the order is confirmed.
   Any free-shipping offer will be subject to the terms mentioned on the website or promotional offer.
5. Tracking
   Once your order has been dispatched, tracking details may be shared through SMS, WhatsApp, email or other available communication methods.
6. Delayed or Lost Orders
   Although we work with reliable delivery partners, unforeseen delays may occasionally occur. If your order is significantly delayed or appears to be lost in transit, please contact our customer care team.
7. Incorrect Address
   Customers are responsible for providing the correct name, phone number and delivery address. Deli2on Products shall not be responsible for delays or additional charges caused by an incorrect or incomplete address.
8. Contact Us
   For shipping-related queries:
   Deli2on Products
   Koombara – Maranchatty, Kozhikode, Kerala – 673604, India
   Customer Care: +91 9072 172 018